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Mac Issues with Packing slips? (Read 896 times)

povertyhillbooks

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Mac Issues with Packing slips?
Sep 29^th, 2008 at 6:19pm

Are there any Mac users out there on Alibris that are having issues with the page break on the packing slips since the EDI Alibris cross over? I'm using OSX 3.9 with Safari. Before the cross over, I had to insert the page break script as outlined in the Mac help pages on the bottom of my packing slip to get the proper page break. Since the cross over, the Alibris slips are either extending onto the next page (giving an Amazon customer the B&N return policies!!!) Shocked

Or I get the word "Packing Slip" from the AOB format slip on the bottom of other Alibris slips. Right now I'm having to do a lot of trimming to fix things. I've been going back and forth on support tickets but so real solution has come forward. Am I the only one with this problem?? ???

Dave

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Stacks_o_Books

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Re: Mac Issues with Packing slips?
Reply #1 - Sep 30^th, 2008 at 7:37am

Hi Dave,

My Alibris packing slips have always run 2 pages long, although the ones I've printed from Alibris's site generally were only 1 or 2 lines over - so I wouldn't include that page when I shipped. Since the switch, there's now an entire paragraph on the second page - so I include them both. I don't sell on B&N through Alibris anymore, so I can't see what you're seeing.

I tried changing my printer settings, but couldn't find anything that would restrict the packing list to 1 page. 1 page wide, yes, but I couldn't limit it to 1 page long. I opened a ticket about this as well and also got nowhere.

Other than that annoyance, my packing slips are printing fine. I usually print them individually from the Ship page - I've maybe had one batch where everything was either Alibris and Amazon so I could just use the Print Your Packing Slips link and print from there.

I'm running OS 10.4.11 with Firefox 2.0.

Opinions expressed here are strictly my own. I am not an employee or representative of The Art of Books.

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reduxbooks

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Re: Mac Issues with Packing slips?
Reply #2 - Sep 30^th, 2008 at 11:42am

I had the exact same problem when I switched to EDI and using AOB to print the Alibris packing slips. I did create a fix, but take note: I cannot guarantee that this fix will work in every situation. On top of that, it would be good for you to have some html/css knowledge, but it isn't essential.

Basically you will need to create a custom packing slip and add this markup at the top:

Code:

<style type="text/css">

div table {page-break-before: always;} /* for alibris packing slip */
</style>

You will notice that I am modifying anything that is a div followed by a table. This css code puts a page break manually before every occurrence of div table Alibris packing slips *always* start with this, and it seems to occur only once in the packing slip markup. I, in my own custom packing slip, do not have this sequence of markup so it will not affect my own packing slips that AOB generates.

Hope this helps! It's not a perfect solution and, like I said, I am not 100% sure it works all the time, but it hasn't failed me yet...

Josh

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povertyhillbooks

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Re: Mac Issues with Packing slips?
Reply #3 - Oct 1^st, 2008 at 7:07am

Thanks Stacks,

I'm glad to know it's not just me or something I glitched up trying to "fix" things. If there isn't an easy fix, I'll just turn off the "use Alibris packing slips" from the setting page, and print Alibris packing slips individually from the Alibris site and go back to using the "Print Your Packing Slips" link and discard whatever prints for Alibris on the AOB slips.

Another issue that came about after the EDI cross over is my "ship to warehouse" alibris orders often come as consolidated orders so when I print packing slips using the "Print Your Packing Slips" link, or from the shipping page, only one of the "ship to" packing slips prints. I then have to go back an manually print the other slips from the the Alibris site. Luckily, the consolidated "ship to warehouse" orders come as seperate lines on the pull list, otherwise I would have completely missed them.

I'm also happy to hear that you can use firefox with the more recent OS X's, I loved firefox but ever since the last upgrade, firefox stalls and crashes my computer.....so I had to go back to Safari. I definately miss some of the firefox features but don't miss the spinning wheel time outs and frequent restart ups.

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povertyhillbooks

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Re: Mac Issues with Packing slips?
Reply #4 - Oct 1^st, 2008 at 7:34am

Thanks Josh, for the input. Although I don't have the slightest html/css knowledge, I might give it a whirl one afternoon when I'm feeling confident and adventurous. If I wreck things, I can always go back and use the Alibris slips from their site. Are you able to use the Alibris coupon blurb on your custom slips?

Is this css code something Rodger at AOB can write into the Alibris packing slip script or would it greatly effect the slips for non mac users? The last reply on my support ticket was from Rodger who thought it was a printer driver margin adjustment that was needed but it sounds like it is more than that.

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